https://helpforum.sky.com/t5/Sky-Mobile/Ordered-the-wrong-phone/m-p/5135991#M273757 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4528913">@Chrissy37</a>&nbsp;</P> <P><SPAN>As Apple have discontinued the iPhone 16 Pro and iPhone 16 Pro Max there might be significant problems for <STRONG>any&nbsp;</STRONG>supplier trying to get stock, not just Sky.</SPAN></P> Sat, 08 Nov 2025 10:26:08 GMT Daniel0210 2025-11-08T10:26:08Z https://helpforum.sky.com/t5/Sky-Mobile/Ordered-the-wrong-phone/m-p/5135910#M273741 <P>Ive ordered my daughter the wrong phone she wanted the iPhone 16 pro and I've accidently ordered the iPhone 16 plus it's currently on a backlog and I've not estimated delivery date as of yet how do I change it?</P> Sat, 08 Nov 2025 08:35:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ordered-the-wrong-phone/m-p/5135910#M273741 Chrissy37 2025-11-08T08:35:15Z https://helpforum.sky.com/t5/Sky-Mobile/Ordered-the-wrong-phone/m-p/5135913#M273743 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4528913">@Chrissy37</a>&nbsp; you will need to call sky to cancel the order and place a new one. A further credit check may be carried out. For information Apple have discontinued the 16 pro and pro max models so sky may have issues getting stock.&nbsp;</P> Sat, 08 Nov 2025 08:41:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ordered-the-wrong-phone/m-p/5135913#M273743 63johnw 2025-11-08T08:41:21Z https://helpforum.sky.com/t5/Sky-Mobile/Ordered-the-wrong-phone/m-p/5135991#M273757 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4528913">@Chrissy37</a>&nbsp;</P> <P><SPAN>As Apple have discontinued the iPhone 16 Pro and iPhone 16 Pro Max there might be significant problems for <STRONG>any&nbsp;</STRONG>supplier trying to get stock, not just Sky.</SPAN></P> Sat, 08 Nov 2025 10:26:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ordered-the-wrong-phone/m-p/5135991#M273757 Daniel0210 2025-11-08T10:26:08Z