topic Re: Which SIM is mine in Sky Mobile

Which SIM is mine

MrsC_77 — Sat, 08 Nov 2025 06:09:43 GMT

My husband and I have just joined sky mobile. We have received 2 SIMS in the same envelope. How do I know which SIM is mine and which is my husband's? We're both on different tarrifs

Re: Which SIM is mine

63johnw — Sat, 08 Nov 2025 07:35:14 GMT

Hi @MrsC_77 if you login to your account to activate the sims you allocate whichever one you want to either person, doesn't matter which one.

Re: Which SIM is mine

MrsC_77 — Sat, 08 Nov 2025 12:53:26 GMT

Thank you for that. Can I ask something else that you might know. I'm trying to activate it but there's no bank account or card attached to the SIM for payment and I need to put the account details in to activate the SIM. Do I need to ring customer service or is there are way to activate my SIM first?

Re: Which SIM is mine

caesarome — Sat, 08 Nov 2025 13:04:19 GMT

@MrsC_77

It should be asking for the payment details you used when ordering the sims.

Re: Which SIM is mine

MrsC_77 — Sat, 08 Nov 2025 13:32:36 GMT

Someone did it for me when I cancelled the TV. We've kept the Broadband so I would assume its the same DD but it's not. I will ring Customer Service but thank you for your help