topic Changing paternal controls in Sky Mobile

Changing paternal controls

Troy_P — Sat, 08 Nov 2025 03:49:12 GMT

I've signed into sky and it doesn't have a record of me having a mobile number with them. I wish to change the parental controls but I can't find them on the site.

Re: Changing paternal controls

caesarome — Sat, 08 Nov 2025 05:33:39 GMT

@Troy_P

Are you signed in with the correct login details ?

You will need a credit card to do this as per this:

https://www.sky.com/help/articles/parental-controls-sky-mobile

So you can either use one from a family member or friend or if you have a phone contract with Sky then you can call them and they will do this for you as only someone aged 18 or over can sign a credit agreement so they will already know that you are older than 18 for the adult settings to be changed. 150 is the free number to use to call Sky on

Re: Changing paternal controls

Troy_P — Sat, 08 Nov 2025 12:58:31 GMT

Many thanks. That is most helpful. Troy P