https://helpforum.sky.com/t5/Sky-Mobile/Data/m-p/5133874#M273385 <P>I have had new I phone 17 with 50GB I did the eSIM and assistant said if I want to keep my no i will have to put my sim in the new &nbsp;phone which I have done receiving calls are fine I just can't access the 50GB of data and it also says I only have 32GB left which I don't understand at all as I havnt used any of it I'm still on my original data with my last plan&nbsp;</P> Wed, 05 Nov 2025 16:32:44 GMT Jac67 2025-11-05T16:32:44Z https://helpforum.sky.com/t5/Sky-Mobile/Data/m-p/5133874#M273385 <P>I have had new I phone 17 with 50GB I did the eSIM and assistant said if I want to keep my no i will have to put my sim in the new &nbsp;phone which I have done receiving calls are fine I just can't access the 50GB of data and it also says I only have 32GB left which I don't understand at all as I havnt used any of it I'm still on my original data with my last plan&nbsp;</P> Wed, 05 Nov 2025 16:32:44 GMT https://helpforum.sky.com/t5/Sky-Mobile/Data/m-p/5133874#M273385 Jac67 2025-11-05T16:32:44Z https://helpforum.sky.com/t5/Sky-Mobile/Data/m-p/5133880#M273387 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4526594">@Jac67</a>&nbsp;</P> <P>Have you activated a new sim on your account or have you moved the sim from your old phone to this new one ?</P> Wed, 05 Nov 2025 16:42:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Data/m-p/5133880#M273387 caesarome 2025-11-05T16:42:04Z