https://helpforum.sky.com/t5/Sky-Mobile/No-5G-on-my-device/m-p/5133722#M273356 <P>I have an iPhone 14 Pro Max - I've had it a while and for some reason have only just noticed I have no 5G. There's no option to enable this in the mobile data part of my settings.&nbsp;<BR />Phone is compatible, my data plan includes 5G add on. At a loss of what to do now.</P> Wed, 05 Nov 2025 14:33:24 GMT KirstyJane26 2025-11-05T14:33:24Z https://helpforum.sky.com/t5/Sky-Mobile/No-5G-on-my-device/m-p/5133722#M273356 <P>I have an iPhone 14 Pro Max - I've had it a while and for some reason have only just noticed I have no 5G. There's no option to enable this in the mobile data part of my settings.&nbsp;<BR />Phone is compatible, my data plan includes 5G add on. At a loss of what to do now.</P> Wed, 05 Nov 2025 14:33:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-5G-on-my-device/m-p/5133722#M273356 KirstyJane26 2025-11-05T14:33:24Z https://helpforum.sky.com/t5/Sky-Mobile/No-5G-on-my-device/m-p/5133727#M273359 <P>Just to confirm:</P><P>&nbsp;</P><P>Settings &gt; Mobile Data Options &gt; Voice &amp; Data</P><P>&nbsp;</P><P>Mine gives options of 5G Auto, 5G On and 4G.</P> Wed, 05 Nov 2025 14:39:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-5G-on-my-device/m-p/5133727#M273359 PandJ2020 2025-11-05T14:39:28Z https://helpforum.sky.com/t5/Sky-Mobile/No-5G-on-my-device/m-p/5133739#M273362 <P>Hi I don't have those options at all - I go into mobile service but none of the options after that.</P> Wed, 05 Nov 2025 14:46:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-5G-on-my-device/m-p/5133739#M273362 KirstyJane26 2025-11-05T14:46:35Z https://helpforum.sky.com/t5/Sky-Mobile/No-5G-on-my-device/m-p/5133744#M273363 <P>Have you tried sending carrier details to your phone (you can do this from your account).</P> Wed, 05 Nov 2025 14:49:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-5G-on-my-device/m-p/5133744#M273363 PandJ2020 2025-11-05T14:49:05Z