https://helpforum.sky.com/t5/Sky-Mobile/Online-order/m-p/5133673#M273346 <P>I made a new application of contract on bill pay iPhone. Everything went on successfully and i signed the contract. Told me to wait as processing was going, payment of first bill went through as well but till now I have not received any email or message of when I will receive my phone. Can anyone here help me explain this situation as this is my first order&nbsp;</P> Wed, 05 Nov 2025 14:05:34 GMT Law13 2025-11-05T14:05:34Z https://helpforum.sky.com/t5/Sky-Mobile/Online-order/m-p/5133673#M273346 <P>I made a new application of contract on bill pay iPhone. Everything went on successfully and i signed the contract. Told me to wait as processing was going, payment of first bill went through as well but till now I have not received any email or message of when I will receive my phone. Can anyone here help me explain this situation as this is my first order&nbsp;</P> Wed, 05 Nov 2025 14:05:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/Online-order/m-p/5133673#M273346 Law13 2025-11-05T14:05:34Z https://helpforum.sky.com/t5/Sky-Mobile/Online-order/m-p/5133691#M273351 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4526407">@Law13</a>&nbsp;<BR />As we’re customers here we have no insight into stock levels or any delivery timescales. <BR /><BR /><STRONG>iPhone 17:~</STRONG> If the order is for a latest model iPhone, delays are always likely due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.<BR /><BR />After credit checks have been completed the most up to date information on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.</P> Wed, 05 Nov 2025 14:14:33 GMT https://helpforum.sky.com/t5/Sky-Mobile/Online-order/m-p/5133691#M273351 Daniel0210 2025-11-05T14:14:33Z