topic Re: Awaiting dispatch in Sky Mobile

Awaiting dispatch

Louise297 — Tue, 04 Nov 2025 21:41:35 GMT

My details of tracking etc are not available to me can you look into this how long will the phone take etc

Re: Awaiting dispatch

PandJ2020 — Tue, 04 Nov 2025 21:43:41 GMT

@Louise297 wrote:
My details of tracking etc are not available to me can you look into this how long will the phone take etc

No as we're other customers here and not Sky support.

Re: Awaiting dispatch

63johnw — Tue, 04 Nov 2025 21:43:58 GMT

Hi @Louise297 this isn't sky CS here so no one can check for you. Keep an eye on your order status for any updates. Awaiting dispatch sounds like it shouldn't be long.

Re: Awaiting dispatch

caesarome — Tue, 04 Nov 2025 21:45:21 GMT

@Louise297

We are customers here who help each other, if this link says "Awaiting dispatch" then that is the status of your order at present:

https://www.sky.com/ordertracking

When it is dispatched you might get an email with an update then DPD will contact you and give you a one hour delivery slotr once they have it.