https://helpforum.sky.com/t5/Sky-Mobile/New-phone-upgrade/m-p/5133012#M273197 <P>Hello, so I've just paid off my existing phone, I have just ordered a new phone, will I keep my same number and airtime plan that I had before?&nbsp;</P> Tue, 04 Nov 2025 20:52:21 GMT Nellydog 2025-11-04T20:52:21Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone-upgrade/m-p/5133012#M273197 <P>Hello, so I've just paid off my existing phone, I have just ordered a new phone, will I keep my same number and airtime plan that I had before?&nbsp;</P> Tue, 04 Nov 2025 20:52:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-upgrade/m-p/5133012#M273197 Nellydog 2025-11-04T20:52:21Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone-upgrade/m-p/5133024#M273204 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4525725">@Nellydog</a>&nbsp; yes unless you ordered a new one. Just put your old sim in the new phone. If you did order a new plan then that would have a new number, don't activate it when it arrives if you have ordered one.&nbsp;</P> Tue, 04 Nov 2025 21:03:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-upgrade/m-p/5133024#M273204 63johnw 2025-11-04T21:03:02Z