https://helpforum.sky.com/t5/Sky-Mobile/Refund/m-p/5131699#M272909 <P>I have ordered a Mobile for the first time with sky and went through the process and paid an upfront payment then the next day my contract had been cancelled due to credit agreement , I still did not receive a refund on what I have paid upfront . Had this happened before&nbsp;</P> Mon, 03 Nov 2025 12:44:42 GMT Teegan1 2025-11-03T12:44:42Z https://helpforum.sky.com/t5/Sky-Mobile/Refund/m-p/5131699#M272909 <P>I have ordered a Mobile for the first time with sky and went through the process and paid an upfront payment then the next day my contract had been cancelled due to credit agreement , I still did not receive a refund on what I have paid upfront . Had this happened before&nbsp;</P> Mon, 03 Nov 2025 12:44:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/Refund/m-p/5131699#M272909 Teegan1 2025-11-03T12:44:42Z https://helpforum.sky.com/t5/Sky-Mobile/Refund/m-p/5131716#M272910 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4524126">@Teegan1</a>&nbsp; it usually takes about 14 days for sky to do refunds. If it's been more than this then you may need to call them to chase it up.&nbsp;</P> Mon, 03 Nov 2025 13:01:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/Refund/m-p/5131716#M272910 63johnw 2025-11-03T13:01:19Z