https://helpforum.sky.com/t5/Sky-Mobile/Device-not-delivered-next-day/m-p/5131554#M272889 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4522327">@Noel18</a>&nbsp;<BR />You aren’t communicating with Sky by posting on here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":right_arrow:">➡️</span> customer</STRONG> discussion forum where we try to help other Sky customers.</P> <P><BR />As we’re customers here we have no insight into stock levels or any delivery timescales. <BR /><BR />After credit checks have been completed the most up to date information on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank" rel="noopener">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.</P> Mon, 03 Nov 2025 10:40:22 GMT Daniel0210 2025-11-03T10:40:22Z https://helpforum.sky.com/t5/Sky-Mobile/Device-not-delivered-next-day/m-p/5130171#M272887 <P>I ordered for Samsung Galaxy S25 ultra on the 30/10/25 and expected next day delivery as advertised on your platform.&nbsp;</P><P>Till now I have not gotten the device. When I get in touch with Dpd , they said that I should contact my provider - Sky mobile. Please what is delaying the delivery and why am I not carried alone?&nbsp;</P> Sat, 01 Nov 2025 10:37:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Device-not-delivered-next-day/m-p/5130171#M272887 Noel18 2025-11-01T10:37:38Z https://helpforum.sky.com/t5/Sky-Mobile/Device-not-delivered-next-day/m-p/5131554#M272889 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4522327">@Noel18</a>&nbsp;<BR />You aren’t communicating with Sky by posting on here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":right_arrow:">➡️</span> customer</STRONG> discussion forum where we try to help other Sky customers.</P> <P><BR />As we’re customers here we have no insight into stock levels or any delivery timescales. <BR /><BR />After credit checks have been completed the most up to date information on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank" rel="noopener">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.</P> Mon, 03 Nov 2025 10:40:22 GMT https://helpforum.sky.com/t5/Sky-Mobile/Device-not-delivered-next-day/m-p/5131554#M272889 Daniel0210 2025-11-03T10:40:22Z