https://helpforum.sky.com/t5/Sky-Mobile/Shocking-customer-service/m-p/5129234#M272501 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4521321">@FrancisCarr</a>&nbsp;<BR />You aren’t communicating with Sky by posting on here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":right_arrow:">➡️</span> customer</STRONG> discussion forum where we try to help other Sky customers. </P> <P>&nbsp;</P> <P>Sky don't use email for general correspondence.</P> <P>&nbsp;</P> <P>What's this refund for if you don't mind us asking?&nbsp;</P> Fri, 31 Oct 2025 07:08:50 GMT Daniel0210 2025-10-31T07:08:50Z https://helpforum.sky.com/t5/Sky-Mobile/Shocking-customer-service/m-p/5129231#M272500 <P>I have called spoke to management promised a £130 refund yet weeks later nothing I have sent more than 30 emails even to ceo Dana strong yet still nothing it is a shocking way to treat customers especially one who has been a customer for 28 years</P> Fri, 31 Oct 2025 07:03:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Shocking-customer-service/m-p/5129231#M272500 FrancisCarr 2025-10-31T07:03:43Z https://helpforum.sky.com/t5/Sky-Mobile/Shocking-customer-service/m-p/5129234#M272501 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4521321">@FrancisCarr</a>&nbsp;<BR />You aren’t communicating with Sky by posting on here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":right_arrow:">➡️</span> customer</STRONG> discussion forum where we try to help other Sky customers. </P> <P>&nbsp;</P> <P>Sky don't use email for general correspondence.</P> <P>&nbsp;</P> <P>What's this refund for if you don't mind us asking?&nbsp;</P> Fri, 31 Oct 2025 07:08:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Shocking-customer-service/m-p/5129234#M272501 Daniel0210 2025-10-31T07:08:50Z