topic Remove parental controls on my sky mobile in Sky Mobile

Remove parental controls on my sky mobile

Naseem187 — Thu, 30 Oct 2025 09:26:22 GMT

I don't have a credit card

Re: Remove parental controls on my sky mobile

daveNOS — Thu, 30 Oct 2025 09:30:30 GMT

@Naseem187 The only 2 ways of removing the parental controls are by confirming your over 18 via a credit card(you can use another persons so long as you have their permission) or via a credit agreement with Sky mobile. There are no other options.

Re: Remove parental controls on my sky mobile

Esther29 — Tue, 16 Dec 2025 22:11:17 GMT

Not accepting my card

Re: Remove parental controls on my sky mobile

caesarome — Tue, 16 Dec 2025 22:28:28 GMT

@Esther29

It must be a credit card:

https://www.sky.com/help/articles/parental-controls-sky-mobile

So you can either use one from a family member or friend or if you have a phone contract with Sky then you can call them and they will do this for you as only someone aged 18 or over can sign a credit agreement so they will already know that you are older than 18 for the adult settings to be changed. 150 is the free number to use to call Sky on