https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone-swap/m-p/5127747#M272225 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4499834">@Simmerdownbee</a>&nbsp; some phones now require an upfront payment, it's as simple as that. Sometimes if a customer just passes the credit checks from sky that an additional upfront payment is required. This comes off the total bill for the phone.&nbsp;</P> Wed, 29 Oct 2025 11:55:40 GMT 63johnw 2025-10-29T11:55:40Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone-swap/m-p/5127744#M272223 <P>I'm thinking of swapping my phone for a newer model but don't understand what the £20 upfront charges. I've never seen that before so this is putting me off.</P> Wed, 29 Oct 2025 11:50:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone-swap/m-p/5127744#M272223 Simmerdownbee 2025-10-29T11:50:49Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone-swap/m-p/5127747#M272225 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4499834">@Simmerdownbee</a>&nbsp; some phones now require an upfront payment, it's as simple as that. Sometimes if a customer just passes the credit checks from sky that an additional upfront payment is required. This comes off the total bill for the phone.&nbsp;</P> Wed, 29 Oct 2025 11:55:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone-swap/m-p/5127747#M272225 63johnw 2025-10-29T11:55:40Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone-swap/m-p/5127771#M272230 <P>Yup, any upfront payments simply reduce the monthly charge.&nbsp; (Albeit by not a lot)</P> Wed, 29 Oct 2025 12:16:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone-swap/m-p/5127771#M272230 PandJ2020 2025-10-29T12:16:34Z