topic Re: Dual sim in Sky Mobile

Dual sim

KevB881 — Mon, 27 Oct 2025 10:50:27 GMT

I'm trying to add an eSIM from EE to my iPhone 15. I have an active physical card from sky, but it keeps coming up saying unable to activate eSIM. EE have assured it is not a problem from there end. How do I find out if my plan allows dual sim?

Re: Dual sim

63johnw — Mon, 27 Oct 2025 11:18:39 GMT

Hi @KevB881 there should be no restrictions from Skys end, all phones supplied by sky are unlocked and can be used with any network sim. Have you tried looking on Apple help pages for advice on installing esims.

Re: Dual sim

KevB881 — Tue, 28 Oct 2025 06:28:35 GMT

Hi,

I have tried looking on all sky forums, apple forums and even EE(network I'm trying to add) have followed all advice I can see and still not successful

Re: Dual sim

caesarome — Tue, 28 Oct 2025 08:15:29 GMT

@KevB881 wrote:

How do I find out if my plan allows dual sim?

It isn't your plan you need to be looking at as it is your phone so what phone do you have ?

Re: Dual sim

KevB881 — Tue, 28 Oct 2025 08:20:26 GMT

iPhone 15 pro max

Re: Dual sim

caesarome — Tue, 28 Oct 2025 08:29:26 GMT

Google AI says this:

Your phone does support dual sims through a physical nano sim and an eSIM or two esims.