https://helpforum.sky.com/t5/Sky-Mobile/Swiping-updates/m-p/5126435#M271997 <P>It takes the company that handles the returns for Sky&nbsp;2-3 weeks to do this so you might have a while to wait yet if it hasn't been 3 weeks since you returned this device.&nbsp;</P> Mon, 27 Oct 2025 20:22:01 GMT caesarome 2025-10-27T20:22:01Z https://helpforum.sky.com/t5/Sky-Mobile/Swiping-updates/m-p/5126424#M271994 <P><STRONG>I have upgraded my both devices last month and i recieved both devices but i have received only one email for settlement of one device even i called sky for this issues and one of your colleagues say we will fix it within 7 working days not it takes more than half a month and now my bill like too high now i am going to pay that.</STRONG></P> Mon, 27 Oct 2025 20:18:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swiping-updates/m-p/5126424#M271994 Mani0 2025-10-27T20:18:00Z https://helpforum.sky.com/t5/Sky-Mobile/Swiping-updates/m-p/5126433#M271996 <P>We're other customers here - you'll have to contact Sky as we can't fix it...</P> Mon, 27 Oct 2025 20:21:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swiping-updates/m-p/5126433#M271996 PandJ2020 2025-10-27T20:21:17Z https://helpforum.sky.com/t5/Sky-Mobile/Swiping-updates/m-p/5126435#M271997 <P>It takes the company that handles the returns for Sky&nbsp;2-3 weeks to do this so you might have a while to wait yet if it hasn't been 3 weeks since you returned this device.&nbsp;</P> Mon, 27 Oct 2025 20:22:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swiping-updates/m-p/5126435#M271997 caesarome 2025-10-27T20:22:01Z