topic Re: Phone bill in Sky Mobile

Phone bill

Rubyevetaylorr — Mon, 27 Oct 2025 08:42:36 GMT

Hello,

I had been charged £45 more on my phone bill this morning. I do not understand why £95 has came out when my bill is £50. Please can this be looked into as soon as possible and explained to me. I hope this is just a mistake.

kind regards,

Ruby Taylor

Re: Phone bill

63johnw — Mon, 27 Oct 2025 08:48:50 GMT

Hi @Rubyevetaylorr this isn't sky CS here so no one can look into it for you. Have you compared it to last months bill to see what the extra charge is for ?

Re: Phone bill

PandJ2020 — Mon, 27 Oct 2025 09:11:38 GMT

Have you been out of the country recently? £45 sounds like the default spending cap for roaming.