https://helpforum.sky.com/t5/Sky-Mobile/Swap-return/m-p/5125731#M271833 Anxiously requesting for a prepaid envelope to return my old phone Mon, 27 Oct 2025 05:18:50 GMT Abbeyrichard 2025-10-27T05:18:50Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-return/m-p/5125731#M271833 Anxiously requesting for a prepaid envelope to return my old phone Mon, 27 Oct 2025 05:18:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-return/m-p/5125731#M271833 Abbeyrichard 2025-10-27T05:18:50Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-return/m-p/5125732#M271834 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2062244">@Abbeyrichard</a>&nbsp;</P> <P>Sorry but you can't request it via here as this is where customers help each other. You can use the packaging your new device came in as there&nbsp;should be a small return label&nbsp;on the inside of it somewhere. If you don't have this then call Sky on 150 and they will send you some packaging and a return label.</P> Mon, 27 Oct 2025 05:30:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-return/m-p/5125732#M271834 caesarome 2025-10-27T05:30:19Z