topic Re: No mobile coverage ! in Sky Mobile

No mobile coverage !

Willer69 — Sun, 26 Oct 2025 13:39:56 GMT

My Sky Mobile has disappeared ! Can't talk to anyone in Rep of Ireland as it's a Bank holiday weekend - anyone else have that problem ?

HELP!!

Re: No mobile coverage !

caesarome — Sun, 26 Oct 2025 13:48:04 GMT

@Willer69

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: No mobile coverage !

Willer69 — Sun, 26 Oct 2025 14:23:17 GMT

Just Checked on the map and it seems OK. I travelled 160km yesterday up the east coast and it didn't work at all. I've tried unsuccessfully to reinstall my E-sim too.

Thanks

Re: No mobile coverage !

Dano3 — Sun, 26 Oct 2025 15:14:03 GMT

How do you reinstall a eSIM please

Re: No mobile coverage !

Willer69 — Sun, 26 Oct 2025 15:44:39 GMT

Sign in to My Sky.
Enter Product Settings then the Mobile tab.
Click Manage.
Select your SIM and press Manage again.
Then select Network and controls > Request network settings.

We'll send a text or notification to your device with instructions on what to do next. It might take up to five minutes to come through.

Tap the link or notification.
Review the details in your device Settings.

Re: No mobile coverage !

Willer69 — Mon, 27 Oct 2025 07:47:19 GMT

No not that I can see

Re: No mobile coverage !

Willer69 — Mon, 27 Oct 2025 15:44:19 GMT

Gt texting with a human on Sky Ireland APP. Sagar sorted me out saying that problem may have been due to upgrades being carried out . This was the solution To set up your iOS device, please follow these steps:
Go to Settings → Mobile Service → SIM Applications → Tap Roaming → Select Sky Settings.
Once you've completed these steps, restart your device and check if you have network connectivity.

Hey presto it worked !!!!

Re: No mobile coverage !

TheDesser — Tue, 03 Feb 2026 17:54:04 GMT

Not for me unfortunately