topic Re: Order cancellation from Sky in Sky Mobile

Order cancellation from Sky

NABEELHassan — Sun, 26 Oct 2025 08:24:09 GMT

Hi, I recently ordered an iPhone 17 Pro Max. When I placed the order, I was told it would arrive within 2–3 weeks, but I’ve now been told my order was cancelled. Can you please explain why it was cancelled and whether it can be reinstated or reordered? I’d really appreciate a clear update on my order status.

Re: Order cancellation from Sky

PandJ2020 — Sun, 26 Oct 2025 08:28:26 GMT

@NABEELHassan wrote:
I’d really appreciate a clear update on my order status.

We (as other customers) cannot do that.

You'll have to contact Sky. It may be a credit check history although some posts on the forum have reported similiar issues and Sky have reordered without issue.