https://helpforum.sky.com/t5/Sky-Mobile/Contract-phone/m-p/5124871#M271729 <P>I send my iPhone 14 back on the 9/10/2025 to swop for the iPhone 17 which I have. I had an email stating they have canceled the swop because you havent received it back. Bit I have recept I sent it back&nbsp;</P> Sat, 25 Oct 2025 16:02:20 GMT Julie288 2025-10-25T16:02:20Z https://helpforum.sky.com/t5/Sky-Mobile/Contract-phone/m-p/5124871#M271729 <P>I send my iPhone 14 back on the 9/10/2025 to swop for the iPhone 17 which I have. I had an email stating they have canceled the swop because you havent received it back. Bit I have recept I sent it back&nbsp;</P> Sat, 25 Oct 2025 16:02:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/Contract-phone/m-p/5124871#M271729 Julie288 2025-10-25T16:02:20Z https://helpforum.sky.com/t5/Sky-Mobile/Contract-phone/m-p/5124880#M271731 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4511400">@Julie288</a>&nbsp;</P> <P>As you have the receipt&nbsp;with the tracking details on then give Sky a call to give them the tracking number then hopefully that can reinstate the swap.</P> Sat, 25 Oct 2025 16:21:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/Contract-phone/m-p/5124880#M271731 caesarome 2025-10-25T16:21:25Z