https://helpforum.sky.com/t5/Sky-Mobile/Poor-service/m-p/5124722#M271721 <P>Do you have a question for your fellow customers? &nbsp;(You're not contacting Sky here)</P> Sat, 25 Oct 2025 12:48:46 GMT PandJ2020 2025-10-25T12:48:46Z https://helpforum.sky.com/t5/Sky-Mobile/Poor-service/m-p/5124624#M271702 <P>To cut a longgggg story short. Ordered a swap which was iPhone 16 plus. The phone worked for a week. Then broke. Totally frozen. Couldn't turn off or on , so find my phone was still enabled as couldn't do anything. After a week or more of drama and returning iPhone 16. Lots of calls to another country. Now today , " your return has not been disabled of , find my phone" Really. I can't believe this sky. 12 years of being a customer. It's disgusting&nbsp;</P> Sat, 25 Oct 2025 10:50:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Poor-service/m-p/5124624#M271702 Rosemary62 2025-10-25T10:50:40Z https://helpforum.sky.com/t5/Sky-Mobile/Poor-service/m-p/5124722#M271721 <P>Do you have a question for your fellow customers? &nbsp;(You're not contacting Sky here)</P> Sat, 25 Oct 2025 12:48:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/Poor-service/m-p/5124722#M271721 PandJ2020 2025-10-25T12:48:46Z