topic Re: My order in Sky Mobile

My order

Diane481 — Fri, 24 Oct 2025 13:53:02 GMT

How long do I have to wait if there is a back log

and I haven't received my SIM card yet either

Re: My order

Diane481 — Fri, 24 Oct 2025 13:56:41 GMT

Can you tell me how long till I receive my order

Re: My order

Daniel0210 — Fri, 24 Oct 2025 13:59:36 GMT

@Diane481
As we’re customers here we have no insight into current stock levels or any delivery timescales.

iPhone 17:~ Any orders for an iPhone 17 are likely to be delayed due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.

After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

Re: My order

63johnw — Fri, 24 Oct 2025 14:00:00 GMT

Hi @Diane481 no one here can answer this for you, it's not sky CS here. Wait times can vary depending on device. Keep an eye on your order status in your account for any updates.