Mobile Device Delivery Still Pending - Almost One Month Delay

Moeenahmed — Fri, 24 Oct 2025 13:25:28 GMT

I hope you are well. I am writing regarding my Sky Mobile order which I placed on 25/09/2025. My SIM has already been activated, but my mobile device delivery is still showing as “In progress – Coming soon” for almost a month now. This delay is causing inconvenience, as I expected the device to arrive within a reasonable timeframe. I kindly request that you provide me with: 1. An update on the current status of my device delivery 2. The expected delivery date 3. A tracking number (if available) If there is any issue with the order or if additional information is required from me, please let me know so I can resolve it immediately. I would appreciate it if you could look into this matter urgently and provide me with an update as soon as possible. Thank you for your assistance, and I look forward to your prompt response. Kind regards, Moeen ahmed Sky Mobile Account Number

Re: Mobile Device Delivery Still Pending - Almost One Month Delay

63johnw — Fri, 24 Oct 2025 13:28:06 GMT

Hi @Moeenahmed you aren't talking to sky CS here so nothing will be done as a result of your post here. The order status in your account is the most up to date information available.

topic Mobile Device Delivery Still Pending - Almost One Month Delay in Sky Mobile

Mobile Device Delivery Still Pending - Almost One Month Delay

Re: Mobile Device Delivery Still Pending - Almost One Month Delay