Phone order

CS4300 — Fri, 24 Oct 2025 07:13:05 GMT

Ordered a phone on 14th October, was told it was in stock, still not delivered, options and compensation

Re: Phone order

Daniel0210 — Fri, 24 Oct 2025 07:14:25 GMT

There's no compensation for a delayed delivery.

As we’re customers here we have no insight into current stock levels or any delivery timescales.

iPhone 17:~ Any orders for an iPhone 17 are likely to be delayed due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.

After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

Re: Phone order

63johnw — Fri, 24 Oct 2025 07:58:33 GMT

Hi @CS4300 options - wait or cancel, compensation - none, why would there be ?

topic Phone order in Sky Mobile

Phone order

Re: Phone order

Re: Phone order