topic Re: Upgrade in Sky Mobile

Upgrade

EloiseSkinner — Thu, 23 Oct 2025 18:17:09 GMT

Hi I'm looking to upgrade my contract but I just want to upgrade the device only. My sim contract ended and I have my own sim that I want to keep.
I am looking at the iPhone 17 pro max. Please can someone get back to me if it's possible to just upgrade my device please?

Re: Upgrade

PandJ2020 — Thu, 23 Oct 2025 18:24:37 GMT

@EloiseSkinner wrote:
Please can someone get back to me if it's possible to just upgrade my device please?

We're other customers here... No one from Sky will contact you.

You'll need to give them a call. (150 from a Sky SIM)

Re: Upgrade

caesarome — Thu, 23 Oct 2025 18:24:52 GMT

@EloiseSkinner wrote:

Please can someone get back to me if it's possible to just upgrade my device please?

@EloiseSkinner

You can do this if you want. The system might want you to also order a new sim plan so what you need to do is to order a physical sim and when the sim arrives do not activate it then it will be cancelled.

You should also be aware that the order time on an iphone 17 could be up to a month if not longer.