https://helpforum.sky.com/t5/Sky-Mobile/Refund-not-received/m-p/5122881#M271301 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513815">@Amanda215</a>&nbsp; its usually 2 weeks but you are passed that. You could try calling sky or use the social media links at the bottom of this page to contact them and see if they can help you&nbsp;</P> Wed, 22 Oct 2025 20:20:06 GMT 63johnw 2025-10-22T20:20:06Z https://helpforum.sky.com/t5/Sky-Mobile/Refund-not-received/m-p/5122876#M271298 <P>Hello,</P><P>My order for the Apple iPhone 16 Pro Max Black Titanium 256GB with Unlimited Data Plan was cancelled on 27 September 2025, as confirmed in the email I received.</P><P>I paid the upfront cost, but I have not yet received any refund or confirmation of when the amount will be returned. How to proceed?</P> Wed, 22 Oct 2025 20:07:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/Refund-not-received/m-p/5122876#M271298 Amanda215 2025-10-22T20:07:08Z https://helpforum.sky.com/t5/Sky-Mobile/Refund-not-received/m-p/5122881#M271301 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513815">@Amanda215</a>&nbsp; its usually 2 weeks but you are passed that. You could try calling sky or use the social media links at the bottom of this page to contact them and see if they can help you&nbsp;</P> Wed, 22 Oct 2025 20:20:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Refund-not-received/m-p/5122881#M271301 63johnw 2025-10-22T20:20:06Z