https://helpforum.sky.com/t5/Sky-Mobile/Sim-Activation/m-p/5122476#M271219 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513303">@MollyC1</a>&nbsp;</P> <P>Try sending the network settings to your phone so this&nbsp;<SPAN>should be what you need to do:</SPAN></P> <P><BR />Go to sky.com/networksettings (My Account &gt; Mobile &gt; Settings) and sign in with your Sky iD.<BR />Select the mobile number or SIM name you're having trouble with.<BR />Scroll to 'Resend network settings' and select Request settings.<BR />Save the settings when your receive them and reboot your phone.</P> Wed, 22 Oct 2025 12:16:16 GMT caesarome 2025-10-22T12:16:16Z https://helpforum.sky.com/t5/Sky-Mobile/Sim-Activation/m-p/5122471#M271216 <P>Signed up to Sky Mobile package and used new Google phone.&nbsp; Activation went fine and can use the phone to call.&nbsp; However I cannot get the internet part of the package bundle to work.&nbsp; Any suggestions.</P><P>&nbsp;</P><P>Molly</P> Wed, 22 Oct 2025 12:12:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sim-Activation/m-p/5122471#M271216 MollyC1 2025-10-22T12:12:48Z https://helpforum.sky.com/t5/Sky-Mobile/Sim-Activation/m-p/5122476#M271219 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513303">@MollyC1</a>&nbsp;</P> <P>Try sending the network settings to your phone so this&nbsp;<SPAN>should be what you need to do:</SPAN></P> <P><BR />Go to sky.com/networksettings (My Account &gt; Mobile &gt; Settings) and sign in with your Sky iD.<BR />Select the mobile number or SIM name you're having trouble with.<BR />Scroll to 'Resend network settings' and select Request settings.<BR />Save the settings when your receive them and reboot your phone.</P> Wed, 22 Oct 2025 12:16:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sim-Activation/m-p/5122476#M271219 caesarome 2025-10-22T12:16:16Z