https://helpforum.sky.com/t5/Sky-Mobile/Swap-con/m-p/5121792#M271065 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4380180">@Rosemary62</a>&nbsp;</P> <P>You can cancel the swap if it has been less than 31 days since you did it so if it is then call Sky on 150 about this.</P> Tue, 21 Oct 2025 17:05:32 GMT caesarome 2025-10-21T17:05:32Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-con/m-p/5121619#M271007 <P>After swapping iPhone 14 which had absolutely nothing wrong with it and was told £240 off new phone . Then was told only £140. But not told of issues. Then get sent a iphone16 plus which breaks after a week, lots of calls to sky . Loss of data, and they want a large amount of money for next bill. Can I cancel all. So unhappy with sky. I've been a customer for 12 years. I've made a complaint about it all. But have heard nothing from them.&nbsp;</P> Tue, 21 Oct 2025 14:09:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-con/m-p/5121619#M271007 Rosemary62 2025-10-21T14:09:24Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-con/m-p/5121792#M271065 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4380180">@Rosemary62</a>&nbsp;</P> <P>You can cancel the swap if it has been less than 31 days since you did it so if it is then call Sky on 150 about this.</P> Tue, 21 Oct 2025 17:05:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-con/m-p/5121792#M271065 caesarome 2025-10-21T17:05:32Z