https://helpforum.sky.com/t5/Sky-Mobile/Deposit/m-p/5121520#M270981 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4512294">@Saleh42</a>&nbsp;</P> <P>I think you mean you failed the credit check?<BR /><BR />Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.</P> Tue, 21 Oct 2025 12:48:56 GMT Daniel0210 2025-10-21T12:48:56Z https://helpforum.sky.com/t5/Sky-Mobile/Deposit/m-p/5121514#M270979 <P>Hi I ordered 2 contact u guys took the deposit and cancelled my contract I just want my deposit back&nbsp;</P> Tue, 21 Oct 2025 12:44:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/Deposit/m-p/5121514#M270979 Saleh42 2025-10-21T12:44:17Z https://helpforum.sky.com/t5/Sky-Mobile/Deposit/m-p/5121520#M270981 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4512294">@Saleh42</a>&nbsp;</P> <P>I think you mean you failed the credit check?<BR /><BR />Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.</P> Tue, 21 Oct 2025 12:48:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Deposit/m-p/5121520#M270981 Daniel0210 2025-10-21T12:48:56Z https://helpforum.sky.com/t5/Sky-Mobile/Deposit/m-p/5121521#M270982 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4512294">@Saleh42</a>&nbsp;</P> <P>You are only talking to other customers but what we can say is this should be refunded to you within 2-3 weeks so if it has been longer than this you will need to call Sky to chase them up about it.</P> Tue, 21 Oct 2025 12:49:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/Deposit/m-p/5121521#M270982 caesarome 2025-10-21T12:49:19Z