topic Re: End SIM payments in Sky Mobile

End SIM payments

Lilyladles — Mon, 20 Oct 2025 11:59:42 GMT

I have a foster child whose SIM I pay for monthly. Now he is over 18 he should pay for it himself. He got a SIM from Sky but wants to keep his number. We now find the number can't be transferred from my account to his own account.

Is it possible for me to stop paying for his SIM? I get the impression from Sky that I can't until he ports the number to a new provider.

He is quite laid back to put it mildly and I can't get him to take responsibility for it. It seems the only way is to cut the service,, but is that possible?

Is there a solution?

Re: End SIM payments

PandJ2020 — Mon, 20 Oct 2025 12:02:59 GMT

If you cancel the SIM then the number is lost.

If he wants to keep the number then the only workaround is to port the number out of the network (non Sky) and then to the new Sky account.

Re: End SIM payments

Lilyladles — Mon, 20 Oct 2025 12:13:17 GMT

Thanks, I should have said I'm past caring about whether he keeps the number, that's for him to worry about. I just want to stop the payments and he's already had long enough to sort it out.

Re: End SIM payments

63johnw — Mon, 20 Oct 2025 12:15:22 GMT

Hi @Lilyladles as long as you are the account holder and he has had the sim more than 12 months just call sky on 150 and cancel the sim.