topic Re: Using excessive data in Sky Mobile

Using excessive data

Jss6 — Tue, 09 Sep 2025 13:24:37 GMT

I used to have data that rolled over every month. Now I am getting notifications that I am using nearly 3 GB every couple of days! I do not download or stream. Why is my data getting swallowed up so quickly?

Re: Using excessive data

63johnw — Tue, 09 Sep 2025 13:28:49 GMT

Hi @Jss6 have a look at your phones data monitor to see what's using data. When at home try turning off mobile data so if WiFi drops your phone doesn't connect to mobile data. Check Facebook and X (twitter) settings aren't set to auto play videos.

Re: Using excessive data

Tttttttyttty — Sat, 18 Oct 2025 06:53:31 GMT

I've had the same issue, we have 4 sims over the last 3 months the data usage has more than doubled

Re: Using excessive data

63johnw — Sat, 18 Oct 2025 07:24:05 GMT

Hi @Tttttttyttty what do the phone data monitors say is using the data. I had this before and it was due to updates on Facebook and X changing their settings to auto play videos.