topic Re: Sky mobile bill, unable to view itemised usage in Sky Mobile

Sky mobile bill, unable to view itemised usage

JohnK25 — Fri, 17 Oct 2025 17:00:09 GMT

unable to view itemised usage on my sky mobile bill. Tels me to link sky id with account, but i think it is already linked

caesarome — Fri, 17 Oct 2025 18:22:26 GMT

When you try to link it what happens, is it saying it is already linked ?

JohnK25 — Fri, 17 Oct 2025 18:40:41 GMT

It asks to link sky id to last product purchased which is sky mobile. Then says the account holder must sign contract.

But I'm up and running since May last year

caesarome — Fri, 17 Oct 2025 18:47:27 GMT

Are you signed in with the correct username or email address ?

JohnK25 — Fri, 17 Oct 2025 18:49:22 GMT

Yes, have online access to my account and all the menu

caesarome — Fri, 17 Oct 2025 19:00:41 GMT

In that case you will either have to call Sky on 150 or use one of the social media links to help some help with this.

JohnK25 — Fri, 17 Oct 2025 19:07:50 GMT

That's what I was afraid of.

The dreaded call to sky customer service and waiting and waiting

Makes me think of changing contract