https://helpforum.sky.com/t5/Sky-Mobile/sky-swap/m-p/5116854#M269926 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3901820">@xbodd</a>&nbsp; I would call sky on 150 and ask them to provide proof of the damage and/or return of the phone so you can sell it elsewhere if needs be.&nbsp;</P> Thu, 16 Oct 2025 06:18:25 GMT 63johnw 2025-10-16T06:18:25Z https://helpforum.sky.com/t5/Sky-Mobile/sky-swap/m-p/5116851#M269925 <P>I recently done a sky swap sent my old phone back which was in good condition not a mark on it now getting a bill saying it was damaged, trying to get info on damage, logged onto my account but my meessages wont ope it says there is a fault try again later, how do i get this sorted</P> Thu, 16 Oct 2025 06:13:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/sky-swap/m-p/5116851#M269925 xbodd 2025-10-16T06:13:20Z https://helpforum.sky.com/t5/Sky-Mobile/sky-swap/m-p/5116854#M269926 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3901820">@xbodd</a>&nbsp; I would call sky on 150 and ask them to provide proof of the damage and/or return of the phone so you can sell it elsewhere if needs be.&nbsp;</P> Thu, 16 Oct 2025 06:18:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/sky-swap/m-p/5116854#M269926 63johnw 2025-10-16T06:18:25Z