topic Re: Paying off existing device to upgrade in Sky Mobile

Paying off existing device to upgrade

Bagelthepug — Mon, 13 Oct 2025 08:55:02 GMT

Hi there,

if I pay off an existing iPad (payment of £150), will I then be able to swap it to another phone contract straight away? (Or within a few hours). It's saying I can't have more than 5 devices, which I have 3 phones and 2 iPads. So if I pay one off, I should be able to upgrade, is that right?

thanks

Re: Paying off existing device to upgrade

caesarome — Mon, 13 Oct 2025 09:12:05 GMT

@Bagelthepug

Im not sure how it works if you pay it off early but it would be advisable to call Sky on 150 to both ask them about this and so they can take the payment from you.

Re: Paying off existing device to upgrade

63johnw — Mon, 13 Oct 2025 13:42:11 GMT

Hi @Bagelthepug from what I have seen previously it can still take weeks/months for the device to clear so an order can be placed online. As advised you would need to call sky to try and place a new order.