https://helpforum.sky.com/t5/Sky-Mobile/Credit/m-p/5114204#M269248 My bill is in credit as 2 payments have come off but sky keep trying to take payments from my card Sun, 12 Oct 2025 19:07:06 GMT Shomacd 2025-10-12T19:07:06Z https://helpforum.sky.com/t5/Sky-Mobile/Credit/m-p/5114204#M269248 My bill is in credit as 2 payments have come off but sky keep trying to take payments from my card Sun, 12 Oct 2025 19:07:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Credit/m-p/5114204#M269248 Shomacd 2025-10-12T19:07:06Z https://helpforum.sky.com/t5/Sky-Mobile/Credit/m-p/5114206#M269249 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4503459">@Shomacd</a>&nbsp; are you making manual payments ? If so then don't as sky will continue to take payment from your continuous payment method. Any credit should be used for future payments.&nbsp;</P> Sun, 12 Oct 2025 19:12:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/Credit/m-p/5114206#M269249 63johnw 2025-10-12T19:12:53Z https://helpforum.sky.com/t5/Sky-Mobile/Credit/m-p/5114211#M269250 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4503459">@Shomacd</a>&nbsp;</P> <P>You can also call Sky to ask for the credit to be refunded but as stated above this could have happened if you are making manual payments when there is no need to.</P> Sun, 12 Oct 2025 19:25:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Credit/m-p/5114211#M269250 caesarome 2025-10-12T19:25:09Z