topic Mobile phone bill in Sky Mobile

Mobile phone bill

Henry29 — Sun, 12 Oct 2025 15:55:46 GMT

Why am I still being charged for an iPhone 14 when it's been paid for.

Re: Mobile phone bill

63johnw — Sun, 12 Oct 2025 15:57:49 GMT

Hi @Henry29 no one here can answer that without seeing your contract. If you signed up for swap 24 then that's a 36 month contract. Look in your account/my sky app to see what payments are left.

Re: Mobile phone bill

caesarome — Sun, 12 Oct 2025 15:58:11 GMT

@Henry29

Are you being charged for the phone or the sim, if the phone when did you make your last payment ?

Re: Mobile phone bill

Henry29 — Sun, 12 Oct 2025 16:30:27 GMT

For the phone which i paid the last payment last month.

Re: Mobile phone bill

Henry29 — Sun, 12 Oct 2025 16:32:02 GMT

I paid the last payment for my phone contract last month September my contract also says it's paid.

Re: Mobile phone bill

PandJ2020 — Sun, 12 Oct 2025 17:09:51 GMT

@Henry29 wrote:
I paid the last payment for my phone contract last month September my contract also says it's paid.

Best to ask Sky what's going on then... Call them on 150.