topic Re: Insurance claim info in Sky Mobile

Insurance claim info

David6808 — Fri, 10 Oct 2025 11:04:24 GMT

I need to find proof of purchase and proof of usage to submit an insurance claim for a stolen phone. Does anybody know where I can find this info:

Proof Of Purchase in a PDF Format, containing the below information:
Name and address
Make and model of device
IMEI number (mobiles only)
Date of purchase

2. Proof of Usage from your Network Provider in a PDF Format, containing the below information:
Name and address
Make and model of device
IMEI number (mobiles only)
Date of first usage
Date of last usage
Date and time of blacklistinG

Re: Insurance claim info

SKY1992bf — Fri, 10 Oct 2025 11:13:03 GMT

@David6808 Follow the advice on the link below

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

the information listed on the link is all that sky can and will provide

Re: Insurance claim info

David6808 — Fri, 10 Oct 2025 12:40:06 GMT

That's great, thank you, but I also don't have access to the email account I signed up with. Is there anywhere in the sky site I can find the info?

Re: Insurance claim info

caesarome — Fri, 10 Oct 2025 12:43:36 GMT

@David6808

Have you looked at your message centre here:

https://www.sky.com/mymessages