https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112256#M268848 <P>I'm trying to purchase a device, at the end it asks for document verification and I can't validate it.&nbsp;</P> Fri, 10 Oct 2025 09:52:22 GMT Felipe3 2025-10-10T09:52:22Z https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112221#M268843 <P>I'm having trouble completing my purchase. I can't validate the document; it's being displayed on the front camera and automatically capturing the image.&nbsp;</P> Fri, 10 Oct 2025 09:21:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112221#M268843 Felipe3 2025-10-10T09:21:35Z https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112228#M268845 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4501235">@Felipe3</a>&nbsp;</P> <P>What are you ordering and then what is it you are trying to do ?</P> Fri, 10 Oct 2025 09:26:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112228#M268845 caesarome 2025-10-10T09:26:17Z https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112256#M268848 <P>I'm trying to purchase a device, at the end it asks for document verification and I can't validate it.&nbsp;</P> Fri, 10 Oct 2025 09:52:22 GMT https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112256#M268848 Felipe3 2025-10-10T09:52:22Z https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112378#M268868 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4501235">@Felipe3</a>&nbsp;</P> <P>You will need to call Sky about this.</P> Fri, 10 Oct 2025 12:10:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112378#M268868 caesarome 2025-10-10T12:10:25Z https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112389#M268872 <P>Can I get support in Portuguese? My English is not good.&nbsp;</P> Fri, 10 Oct 2025 12:16:45 GMT https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112389#M268872 Felipe3 2025-10-10T12:16:45Z https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112390#M268873 <P>Your English on here is fine so try contacting Sky via the social media links at the bottom of this page for help with this.</P> Fri, 10 Oct 2025 12:21:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112390#M268873 caesarome 2025-10-10T12:21:04Z https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112494#M268903 <P>I use a translator to write, I tried to use it online and I can't understand anything!&nbsp;</P> Fri, 10 Oct 2025 14:23:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/PROBLEM-IN-THE-CONCLUSION/m-p/5112494#M268903 Felipe3 2025-10-10T14:23:02Z