https://helpforum.sky.com/t5/Sky-Mobile/Recent-order-not-showing/m-p/5111894#M268750 <P>I have ordered a new phone, I've received confirmation but the order isn't showing on my account&nbsp;</P> Thu, 09 Oct 2025 18:39:14 GMT Debbie147 2025-10-09T18:39:14Z https://helpforum.sky.com/t5/Sky-Mobile/Recent-order-not-showing/m-p/5111894#M268750 <P>I have ordered a new phone, I've received confirmation but the order isn't showing on my account&nbsp;</P> Thu, 09 Oct 2025 18:39:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Recent-order-not-showing/m-p/5111894#M268750 Debbie147 2025-10-09T18:39:14Z https://helpforum.sky.com/t5/Sky-Mobile/Recent-order-not-showing/m-p/5111902#M268751 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4500904">@Debbie147</a>&nbsp;</P> <P>When did you place the order as it can take up to 24 hours to appear on your account and are you signed in with the same email address you used when placing the order ?</P> Thu, 09 Oct 2025 18:45:52 GMT https://helpforum.sky.com/t5/Sky-Mobile/Recent-order-not-showing/m-p/5111902#M268751 caesarome 2025-10-09T18:45:52Z https://helpforum.sky.com/t5/Sky-Mobile/Recent-order-not-showing/m-p/5112099#M268803 <P>I ordered 5 days ago.&nbsp;</P> Fri, 10 Oct 2025 05:36:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Recent-order-not-showing/m-p/5112099#M268803 Debbie147 2025-10-10T05:36:14Z https://helpforum.sky.com/t5/Sky-Mobile/Recent-order-not-showing/m-p/5112217#M268841 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4500904">@Debbie147</a>&nbsp;</P> <P>Are you logged in with the same email address you used when placing the order ?</P> Fri, 10 Oct 2025 09:19:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Recent-order-not-showing/m-p/5112217#M268841 caesarome 2025-10-10T09:19:41Z