topic No mobile data due to faulty sim, cant receive activation code for replacement sim. in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data-due-to-faulty-sim-cant-receive-activation-code-for-replacement-sim/m-p/5111208#M268599 <P>I have no mobile data due to a fault with my sim card. I was sent a replacement sim today and am unable to receive &nbsp;an activation code to my mobile &nbsp;in order to activate the sim. &nbsp;I am unable to make calls to notify Sky so what am I supposed to do?</P><P>&nbsp;</P><P>Social media Sky help bots are unable to help - their respond is that they don't understand the issue. They say they will pass your query onto an adviser and they will contact you but they never do.</P> Wed, 08 Oct 2025 23:57:43 GMT Annealise 2025-10-08T23:57:43Z No mobile data due to faulty sim, cant receive activation code for replacement sim. https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data-due-to-faulty-sim-cant-receive-activation-code-for-replacement-sim/m-p/5111208#M268599 <P>I have no mobile data due to a fault with my sim card. I was sent a replacement sim today and am unable to receive &nbsp;an activation code to my mobile &nbsp;in order to activate the sim. &nbsp;I am unable to make calls to notify Sky so what am I supposed to do?</P><P>&nbsp;</P><P>Social media Sky help bots are unable to help - their respond is that they don't understand the issue. They say they will pass your query onto an adviser and they will contact you but they never do.</P> Wed, 08 Oct 2025 23:57:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data-due-to-faulty-sim-cant-receive-activation-code-for-replacement-sim/m-p/5111208#M268599 Annealise 2025-10-08T23:57:43Z Re: No mobile data due to faulty sim, cant receive activation code for replacement sim. https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data-due-to-faulty-sim-cant-receive-activation-code-for-replacement-sim/m-p/5111252#M268608 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4492700">@Annealise</a>&nbsp; have you tried the social media links at the bottom of this page to contact sky ?</P> Thu, 09 Oct 2025 06:04:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data-due-to-faulty-sim-cant-receive-activation-code-for-replacement-sim/m-p/5111252#M268608 63johnw 2025-10-09T06:04:03Z