topic Re: Changing mobile voicemail pin in Sky Mobile

Changing mobile voicemail pin

Mixalakis — Tue, 07 Oct 2025 12:37:21 GMT

Have forgotten my voicemail pin, everytime I dial 759 it starts by asking me fid the pin. After 3 unsuccessful attempts I get a message that I should receive a text with my new pin but this never happens. Could you please help? Many thanks!

Re: Changing mobile voicemail pin

caesarome — Tue, 07 Oct 2025 12:47:12 GMT

@Mixalakis

Have you checked that your phone hadn't put the text message in the junk message folder in error ?

Re: Changing mobile voicemail pin

Mixalakis — Tue, 07 Oct 2025 12:51:14 GMT

Thank you for your response

I did not know there is a junk SMS folder. Could you please help me locate it?

Re: Changing mobile voicemail pin

caesarome — Tue, 07 Oct 2025 12:57:20 GMT

I can only help you with an iPhone so when in your messages select filters at the top left then you shiuld see it.

Re: Changing mobile voicemail pin

Mixalakis — Tue, 07 Oct 2025 12:58:54 GMT

No this is am Android phone.

Could someone please just reset my current pin and email me a new one?

Many thanks!

Re: Changing mobile voicemail pin

caesarome — Tue, 07 Oct 2025 12:59:46 GMT

@Mixalakis

As we are customers here you will need to call Sky on 150 to get help from them.

Re: Changing mobile voicemail pin

Mixalakis — Tue, 07 Oct 2025 13:00:41 GMT

Thank you again!