topic Re: Bill in Sky Mobile

Bill

Leah74 — Wed, 17 Sep 2025 11:19:18 GMT

Hi it looks like I've been charged twice for my phone bill!! I've only got one phone and one iPad please get this sorted!

PandJ2020 — Wed, 17 Sep 2025 11:24:38 GMT

@Leah74 wrote:
Hi it looks like I've been charged twice for my phone bill!! I've only got one phone and one iPad please get this sorted!

Did you make any manual payments?

Is this a new contract?

What do your bills show?

p.s. we are other customers here - you are not contacting Sky customer services by posting here.

Alicia05 — Tue, 07 Oct 2025 09:11:27 GMT

I have been charged twice for an Apple iPad 2025 125GB blue but I only own one

Daniel0210 — Tue, 07 Oct 2025 09:19:33 GMT

Two questions…

1 have you made an unnecessary manual payment when having the required direct debit or continuous card payment set up?

2 do the dates on those bills cover the same period?