topic Re: Porting mobile number in Sky Mobile

Porting mobile number

grizz09 — Mon, 06 Oct 2025 20:40:48 GMT

I have sent a PAC to Sky but it is still not showing the correct number

Re: Porting mobile number

63johnw — Mon, 06 Oct 2025 20:47:24 GMT

Hi @grizz09 can you confirm you are porting your number from a different network to sky ? When did you give sky your PAC ?

Re: Porting mobile number

caesarome — Mon, 06 Oct 2025 20:48:15 GMT

@grizz09

When did you give Sky the pac code as porting doesn't take place at the weekend.

Re: Porting mobile number

grizz09 — Mon, 06 Oct 2025 21:23:34 GMT

Yes coming from 02. Gave it late Fri pm. Have had an email saying it had gone through but it's still showing the wrong number.

Thanks for your help

Re: Porting mobile number

caesarome — Mon, 06 Oct 2025 21:33:30 GMT

@grizz09

It might transfer over tomorrow as the later you gave it to Sky on Friday due to no changeovers happening at the weekend it will be as it you gave it to Sky today.

Re: Porting mobile number

teamdavies — Mon, 06 Oct 2025 22:46:05 GMT

I've recently moved from ee to sky and had a similar problem with my iphone. The number had ported as i could call it and it rang, however my iphone showed the wrong number and therefore imessage a facetime didnt work. Found that you need to reset the network settings. These are in settings, general and reset at the bottom of the list. Choose reset netwerk settings and when it reboots your number will be correct. You will have to reconnect to your wifi however.