https://helpforum.sky.com/t5/Sky-Mobile/Phone-order/m-p/5107083#M267938 <P>Hi I placed my phone upgrade on the 1st, I've just looked on track my order and it states that there was an issue with my order and to complete the actions required&nbsp;</P> Sun, 05 Oct 2025 15:52:40 GMT Gracewheat05 2025-10-05T15:52:40Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-order/m-p/5107083#M267938 <P>Hi I placed my phone upgrade on the 1st, I've just looked on track my order and it states that there was an issue with my order and to complete the actions required&nbsp;</P> Sun, 05 Oct 2025 15:52:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-order/m-p/5107083#M267938 Gracewheat05 2025-10-05T15:52:40Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-order/m-p/5107085#M267940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4495348">@Gracewheat05</a>&nbsp;<BR />l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":right_arrow:">➡️</span> customer</STRONG> discussion forum where we try to help other Sky customers. </P> <P>&nbsp;</P> <P>So if that message involved contacting Sky you'll need to call them or contact via Sky Assistant or social media.&nbsp;</P> Sun, 05 Oct 2025 15:56:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-order/m-p/5107085#M267940 Daniel0210 2025-10-05T15:56:48Z