https://helpforum.sky.com/t5/Sky-Mobile/web-site-keeping-old-devices-on/m-p/5105643#M267656 <P>i have two paid off ipads on my account on the website, how can i get rid of them as it won't let me order a new phone as it says i have the maximum of 5 devices.</P><P>how can i get rid of the old paid off stuff</P> Fri, 03 Oct 2025 18:52:23 GMT trets1790 2025-10-03T18:52:23Z https://helpforum.sky.com/t5/Sky-Mobile/web-site-keeping-old-devices-on/m-p/5105643#M267656 <P>i have two paid off ipads on my account on the website, how can i get rid of them as it won't let me order a new phone as it says i have the maximum of 5 devices.</P><P>how can i get rid of the old paid off stuff</P> Fri, 03 Oct 2025 18:52:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/web-site-keeping-old-devices-on/m-p/5105643#M267656 trets1790 2025-10-03T18:52:23Z https://helpforum.sky.com/t5/Sky-Mobile/web-site-keeping-old-devices-on/m-p/5105679#M267657 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2863802">@trets1790</a>&nbsp;</P> <P>Only devices returned to Sky are removed from the account so while paid off ones remain they do not count as an active device so if for any reason you can't get another one ordered then call Sky on 150 to see if they can get the order placed for you.</P> Fri, 03 Oct 2025 19:12:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/web-site-keeping-old-devices-on/m-p/5105679#M267657 caesarome 2025-10-03T19:12:56Z