topic Re: Sim isn’t working in Sky Mobile

Sim isn’t working

Tee30 — Fri, 03 Oct 2025 18:56:12 GMT

Why isn't my sim working in my phone, I have paid the payments for the monthly, my phone is only phone only contract so the sim I have in the phone should work as normal

Re: Sim isn’t working

caesarome — Fri, 03 Oct 2025 18:59:33 GMT

@Tee30

Was a bill paid late, if not can you not do anything from making a call to using mobile data ?

Re: Sim isn’t working

Tee30 — Fri, 03 Oct 2025 19:04:17 GMT

Yess last months bill was £48 because I missed the payment and paid it off, but sim isn't with sky so why isn't the phone working

Re: Sim isn’t working

caesarome — Fri, 03 Oct 2025 19:09:25 GMT

@Tee30

If the sim isn't with Sky then you would need to speak to whoever it is with if you can't make calls etc...

Re: Sim isn’t working

PandJ2020 — Fri, 03 Oct 2025 19:14:45 GMT

I seem to recall that Sky do restrict devices (using IMEI) for unpaid device payments.

Re: Sim isn’t working

Tee30 — Fri, 03 Oct 2025 19:43:56 GMT

I just called sky they said the phone is actively working it's not restricted or anybtinf as I paid the balance off

Re: Sim isn’t working

caesarome — Fri, 03 Oct 2025 21:09:29 GMT

So Sky have told you the phone isn't restricted so have you spoken to the network your sim is from ?