https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5105566#M267625 <P>Hi I want to</P><P>retur the device&nbsp;</P> Fri, 03 Oct 2025 17:06:24 GMT Heena2 2025-10-03T17:06:24Z https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5105566#M267625 <P>Hi I want to</P><P>retur the device&nbsp;</P> Fri, 03 Oct 2025 17:06:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5105566#M267625 Heena2 2025-10-03T17:06:24Z https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5105598#M267630 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4493507">@Heena2</a>&nbsp;<BR />l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":right_arrow:">➡️</span> customer</STRONG> discussion forum where we try to help other Sky customers. </P> <P><BR />As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Fri, 03 Oct 2025 17:50:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5105598#M267630 Daniel0210 2025-10-03T17:50:11Z