Activate SIM Issues - S25Ultra

GregAndrew74 — Fri, 03 Oct 2025 14:35:03 GMT

Hi all,

I am sure this has been posted a million times, so, thanks in advance.

My issue is when i do the following:

CHOOSE HOW YOU WANT TO ACTIVATE PHONE: I tap on Activate with a new number.

SET A SPEND CAP: No, not now.

SKY ACTIVATION CODE: I enter code provided.

DO YOU HAVE A STAC: no because i want a number with new phone.

ACTIVATE SIM: I tap on this

Then i am met with the following message " Sorry, we can't activate your SIM at the moment. please resubmit you SIM activation request and any requests to transfer your number and/or cancel services with your old provider.

Please help, i dont want to cancel my old phone because i use this for work.

Thank you.

Re: Activate SIM Issues - S25Ultra

caesarome — Fri, 03 Oct 2025 15:12:11 GMT

@GregAndrew74

You are going to have to either call Sky or use the social media links at the bottom of the page to get help with this.

Re: Activate SIM Issues - S25Ultra

GregAndrew74 — Fri, 03 Oct 2025 15:25:00 GMT

thanks mate.

topic Re: Activate SIM Issues - S25Ultra in Sky Mobile

Activate SIM Issues - S25Ultra

Re: Activate SIM Issues - S25Ultra

Re: Activate SIM Issues - S25Ultra