https://helpforum.sky.com/t5/Sky-Mobile/Phone-order/m-p/5105099#M267506 <P>Hi ordered an iPhone 16 plus and had emails to say it has all gone through but not received anything. When I look on my app it says phone out of stock but the phone is on my bills.&nbsp;</P><P>Can you explain what's going on&nbsp;</P> Fri, 03 Oct 2025 09:29:24 GMT Siobhan50 2025-10-03T09:29:24Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-order/m-p/5105099#M267506 <P>Hi ordered an iPhone 16 plus and had emails to say it has all gone through but not received anything. When I look on my app it says phone out of stock but the phone is on my bills.&nbsp;</P><P>Can you explain what's going on&nbsp;</P> Fri, 03 Oct 2025 09:29:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-order/m-p/5105099#M267506 Siobhan50 2025-10-03T09:29:24Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-order/m-p/5105103#M267507 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4492907">@Siobhan50</a>&nbsp;</P> <P>You shouldn't be charged if you have not received the phone so are you saying that this is what is happening ?</P> Fri, 03 Oct 2025 09:33:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-order/m-p/5105103#M267507 caesarome 2025-10-03T09:33:30Z