https://helpforum.sky.com/t5/Sky-Mobile/Monthly-Data-Allowance-Disappeared/m-p/5105067#M267493 <P>My 12 GB data plan renewed yesterday. Received message at 5.00 pm to tell me that I had used my allowance. Checked my phone and my sim was showing no data left. I used my phone normally that day - no streaming of media. I am certain that I did not use that amount of data in less than 1 day.&nbsp;<BR />This must be a technical glitch but how do I prove it?&nbsp;</P> Fri, 03 Oct 2025 08:55:33 GMT Magictorch 2025-10-03T08:55:33Z https://helpforum.sky.com/t5/Sky-Mobile/Monthly-Data-Allowance-Disappeared/m-p/5105067#M267493 <P>My 12 GB data plan renewed yesterday. Received message at 5.00 pm to tell me that I had used my allowance. Checked my phone and my sim was showing no data left. I used my phone normally that day - no streaming of media. I am certain that I did not use that amount of data in less than 1 day.&nbsp;<BR />This must be a technical glitch but how do I prove it?&nbsp;</P> Fri, 03 Oct 2025 08:55:33 GMT https://helpforum.sky.com/t5/Sky-Mobile/Monthly-Data-Allowance-Disappeared/m-p/5105067#M267493 Magictorch 2025-10-03T08:55:33Z https://helpforum.sky.com/t5/Sky-Mobile/Monthly-Data-Allowance-Disappeared/m-p/5105119#M267512 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4492858">@Magictorch</a>&nbsp;wrote:<BR /><P>This must be a technical glitch but how do I prove it?&nbsp;</P><HR /></BLOCKQUOTE><P>You can only but call Sky on 150 and see what they say.</P><P>&nbsp;</P><P>Check your app data settings on your phone as perhaps a large update was downloaded in the background?&nbsp; Data counters may provide a clue.</P> Fri, 03 Oct 2025 09:45:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Monthly-Data-Allowance-Disappeared/m-p/5105119#M267512 PandJ2020 2025-10-03T09:45:30Z